If you are a consumer who has been denied credit, employment or housing on the basis of a report that was provided by CIC please contact our Consumer Relations Department.

 


If you are contacting this company in regard to a charge billed as CIC Credit Monitoring Service to your bank/debit card, please be aware that you have the wrong company. The correct company and site can be reached by the link below. Contemporary Information Corp. (CIC) does not offer consumer credit monitoring services of any kind. Any email sent to CIC in connection with a charge for monitoring services will be ignored. You must contact the correct company.

 

www.consumerinfo.com

How do I cancel my membership?

(888) 888-8553 or (800) 220-2626

 


 

I didn't get turned down by a CIC report, but . . .

 

If you have been turned down for a credit granting decision, rental or employment based on a credit report provided by a company other than Contemporary Information Corp. (CIC), please click the links to the national repositories located on the right or you can get a copy of your own credit report, free of charge, by calling (877) 322-8228 or by clicking www.annualcreditreport.com.

 
 
 

 

 

I was denied because of a CIC report . . .

 

If you have been turned down for a rental, employment or other request, based on a credit report, verification, criminal or eviction report, or other information provided by Contemporary Information Corp. (CIC), use any of the methods below to contact our Consumer Relations Department for more information. DO NOT email (in part or whole) a credit report, rental application or any other sensitive information or paperwork about your identity.

 

 

You may contact CIC through any of the following ways:

 

Fill out an online form

 

or you may fax or mail your request

 

To protect your consumer rights, we need information from you verifying your identity before we can process your request.  Please either fax or mail us a letter with:

 

  • 1. Your Full Name
  • 2. Current Address
  • 3. Previous Address
  • 4. Phone Number
  • 5. Social Security Number
  • 6. Date of Birth
  • 7. Clear Copy of your Driver's License or Other Form of State Issued I.D.
      Please Lighten and Enlarge the Identification Copy Before it is Sent so it is Legible
  • 8. Explanation of your Inquiry or Dispute

 

If you are lacking one or more of the items listed above, contact our Consumer Relations Department to discuss your specific needs

 

Mail your request to:

CIC Consumer Relations

42913 Capital Drive, Unit 101

Lancaster, CA 93535

 

Fax your request to:

(800) 677-8494

Attn: Consumer Relations

     
 
(800) 288-4757 Option 5
     
You may also visit us in person at 42913 Capital Drive, Unit 101 Lancaster, CA 93535 during the hours of Mon-Fri 10am-4pm PST
 

 For More Information on your Rights as a Consumer, Please Visit These Sites . . .

 
   
A complete text of the Fair Credit Reporting Act as defined by the Federal Trade Commission
   
A list of additions to the Fair Credit Reporting Act
   
Access to all information provided by the Federal Trade Commission
   
Information regarding your rights as a consumer
   
Information regarding specialty data such as tenant and employment screening reports
   
Information on how to protect your identity
   
Consumer rights under the Fair Credit Reporting Act
   
The FTC ID Theft Information Site